Delivery Processing time: Production and fulfilment time is currently 5-7 business days, excluding bank holidays and weekends. We only post within the UK.
Shipping rates: We currently offer Free delivery on order over £15 on all our macarons. We use Royal Mail First Class as they are the most reliable carrier. We dispatch from our location in the West Midlands and we deliver our Macarons to every corner of the UK.
Due to the perishable nature of our products, all online orders are final and non-refundable.
All specifications are approximate only and as the product is handmade, subject to some variation and deviation.
We do not offer refunds/exchanges based on customer colour or flavour preference.
We cannot take responsibility for any damage caused by our couriers mishandling of the parcel, and will not offer a refund or replacement.
You can cancel your order for no cost, only if it has not yet been processed and shipped from our bakery. In such cases, we will immediately process the refund and you will see it reflected in the next 5-7 business days. To cancel your order, please contact us at firstname.lastname@example.org
In the event that there is a pricing error on the website we will not be bound to honour any orders made at that price.